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Public Record

New Era Guest Home

License 300613262Residential Care - ElderlyGarden Grove, CA
18 citations on record

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About this facility

Operating details and county context

Operating details

Capacity
6 residents
Phone
(714) 537-1282
Address
12692 Blackthorn St.
Licensed since

Orange County context

1,105*CCLD

Total facilities

3.4*CCLD

Avg citations

7.3*CCLD

Avg visits

2.1*CCLD

Avg complaint visits

*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .

Citations

18 citations on record

Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

2026

  • 87303(a)Type B

    Based on observation, the facility's fire extinguisher has not been inspected since May 22, 2024, which poses a potential safety risk to persons in care.

  • 1569.695(c)Type B

    Based on documents, the licensee's emergency disaster drill records show only two emergency disaster drills in the last year, which is not quarterly as required, which poses a potential safety risk to persons in care.

  • 87463(a)Type B

    Based on documents, R3's appraisal has not been updated since December 15, 2024, which poses a potential safety risk to persons in care.

  • 87309(a)Type A

    Based on observation, the licensee did not ensure medications were secured in the unlocked staff bedroom and tools, including a chainsaw, were secured in the unlocked back shed, which poses an immediate safety risk to persons in care.

2025

  • 1569.605Type A

    … all residential care facilities for the elderly … shall maintain liability insurance ... in the amount of at least one million dollars ($1,000,000) per occurrence and three million dollars ($3,000,000) in the total annual aggregate, caused by the negligent acts... This requirement was not met as evidenced by: Based on documents and interviews, the licensee did not maintain liability insurance between August 20, 2025 and September 3, 2025, which poses an immediate personal rights risk to persons in care.

  • 1569.311Type A

    Based on observation, LPA and AD could not find a standalone carbon monoxide detector and none of the smoke detectors had markings indicating they also detected carbon monoxide, which poses an immediate safety risk to persons in care.

  • 87463(a)Type B

    Based on documents, the licensee has not completed reappraisals for 4 out of 5 residents for over a year, which poses a potential health risk to persons in care.

  • 1569.695(c)Type B

    Based on documents, the licensee was unable to provide records for emergency disaster drills conducted in the last two quarters, which poses a potential safety risk to persons in care. CIVIL PENALTY ASSESSED.

2024

  • 87468(c)(2)(A)Type B

    Based on observation, the licensee's PUB475 is letter sized, which poses a potential personal rights risk to persons in care.

  • 87470(c)Type B

    Based on documents, the facility does not have an Infection Control Plan, which poses a potential health risk to persons in care.

  • 87309(b)Type B

    Based on observation, the licensee did not ensure medications were secured in the non-lockable staff bedroom, but the residents are all non-ambulatory and the facility has 2 staff caring for 4 residents to ensure safety, which poses a potential safety risk to persons in care.

  • 1569.625(b)(2)Type B

    Based on documents, the licensee did not ensure S1 and S2 received their 20 hour annual training, which poses a potential health risk to persons in care.

  • 1569.695(a)Type B

    Based on documents and admission, the facility does not have a current LIC610E and cannot locate their full emergency disaster plan, which poses a potential safety risk to persons in care.

  • 1569.695(c)Type B

    Based on documents and admission, the facility has not conducted an emergency disaster drill since January 1, 2020, which poses a potential safety risk to persons in care.

  • 87204(a)Type A

    Based on documents, R1 is bedridden per their physician's report dated 10/25/23 but the facility does not have a bedridden fire clearance, which poses an immediate safety risk to persons in care. CIVIL PENALTY ASSESSED.

  • 87303(a)Type B

    Based on observation and documents, the fire extinguisher has not been inspected or replaced since 2022, which poses a potential safety risk to persons in care.

  • 87307(d)(5)Type B

    Based on observation, the licensee does not have nightlights anywhere in the facility, which poses a potential safety risk to persons in care.

  • 87309(a)Type B

    Based on observation, the licensee did not ensure toxins were secured in the laundry room when staff could not locate the key to the lockable storage closet during the inspection, but the residents are all non-ambulatory and the facility has 2 staff caring for 4 residents to ensure safety, which poses a potential safety risk to persons in care.

Inspection record

7 visits on record since 2022. Most recent on 2026-02-09.

4 routine inspections, 3 complaint visits. 2 complaints on record, 1 of 2 substantiated.

18 citations across the record on file

Nearby

Other licensed assisted living facilities in Garden Grove

FAQ

Common questions about this facility

Is New Era Guest Home licensed in California?

Yes, New Era Guest Home is currently licensed in California. It has been licensed since 1994.

How many citations does New Era Guest Home have?

New Era Guest Home has 18 citations on record: 4 Type A (more serious) and 14 Type B citations. It has received 7 visits (4 inspections, 3 complaint visits).

When was New Era Guest Home last inspected?

New Era Guest Home was last inspected on February 9, 2026 (about 4 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.

What type of assisted living facility is New Era Guest Home?

New Era Guest Home is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Garden Grove, Orange County, California.

How does New Era Guest Home compare to other assisted living facilities in Orange County?

New Era Guest Home has 18 citations. The county average is 3.4 citations per facility. There are 1,105 assisted living facilities in Orange County.

Does New Era Guest Home have any serious violations?

New Era Guest Home has 4 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.

Has New Era Guest Home had any complaint inspections?

New Era Guest Home has received 3 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.

Next steps for this record

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