complaint·December 15, 2022

On this day Licensing Program Analyst (LPA) Jenifer Tirre made an unannounced visit to follow up on complaint investigation. LPA discussed purpose of the visit and allegations with Assisted Living Director Jessica Todd. The department investigated this complaint and investigation consisted of interviews and documentation. Investigation revealed that Resident (R1) was a resident in facility's Skilled Nursing Facility not Assisted Living. Resident was present in Park Vista's Skilled Nursing from 10/18/22 to 10/29/22. Park Vista's Skilled Nursing is an entity of California Department of Public Health. This agency has investigated the complaint alleging facility does not follow resident's proper diet. We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without reasonable basis. An exit interview was conducted with Assistant Living Director and a copy of report was provided to facility. ***THIS IS AN AMENDED REPORT***