complaint·December 4, 2023

Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct the required 10-day visit to begin the investigation into the allegation listed above. LPA met with Executive Director (ED) Sabrina Priesman and explained the reason for the visit. LPA and ED Priesman toured the facility. The investigation into the allegation, facility failed to provide resident's records to authorized representative revealed the following. The ED reported that Resident 1 (R1) has never lived at the facility. A review of facility records shows R1 was never a resident at the facility. The ED reported that no request was received regarding the request of records for R1. Based on the evidence gathered the allegation, facility failed to provide resident's records to authorized representative is deemed unfounded, meaning the allegation is false could not have happened and/or is without a reasonable basis. An exit interview was conducted and a copy of the report provided.