complaint·September 22, 2022

On allegation that staff failed to meet resident's needs, the following are the findings. It was reported that resident experienced severe pain and was not given any medication to relieve the symptom. Resident was prescribed with as needed pain medication. Per interviews, Resident 1 did not disclose any need for pain medication nor any medication to manage other symptoms. Thus, the allegation was UNFOUNDED. The Department has investigated the complaint alleging that staff failed to provide a safe environment for resident ; and that staff failed to meet resident's needs. We have found that the complaint was unfounded, meaning that the allegations were false, could not have happened and/or are without a reasonable basis. We have therefore dismissed the complaint LPA Marin conducted an exit interview with AD Glen Goldsmith and copy of this report was left in the facility. Page 2/2