complaint·March 2, 2023

Record, and Rochelle Manor Facility Reports. During the interviews conducted and email communication between Staff (S) #1 and LPA Velazquez, S1 confirmed that R1 was sent to the Day Program without R1's Hoyer Lift Sling on two different occasions. S1 also confirmed facility staff failed to include R1's disposable briefs in R1's backpack on at least one occasion when R1 was sent to their Day Program. Six of seven individuals interviewed provided conflicting statements and could not corroborate the allegation. S1 further stated they are working with the Regional Center Orange County Service Coordinator and Quality Assurance Coordinator to ascertain if R1 requires a higher level of care than what can be provided at this facility. Based on LPA's observations, interviews which were conducted and the records that were reviewed, the preponderance of evidence standard has been met, therefore the following allegation: Facility is not meeting resident's needs is deemed SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, Chapter 8 is being cited on the attached LIC 9099D. An exit interview was conducted with Administrator Foster Ringor and a copy of this report along with the Appeal Rights, LIC 811s, and LIC 9098 were provided at the time of this visit.