complaint·January 28, 2026

Two out of three staff denied the allegation reporting R1 had fallen from the bed in August 2021. After hearing the fall via the bed alarm, R1 was immediately assisted and assessed, however no visible injuries were observed. R1 also did not complain of pain at the time per Admin. A bruise was observed the following day with no other complaints of pain by R1. First aid was administered and R1's representative was contacted was notified of the bruise which R1's representative had refused medical treatment. Admin stated that R1 was moved out the same day. Based on the investigation, LPA is unable to determine if S1 had hit R1. Additionally, facility had responded to the injury and notified R1's representative timely, and there were no other concerns. Therefore, based on the interviews which were conducted, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the following allegation: Resident sustained unexplained injury while in care is deemed UNSUBSTANTIATED. An exit interview was conducted with Corazon Lopez, and a copy of this report including the LIC811 were provided at exit.