complaint·April 22, 2026

In addition, the facility recently installed electric power chair lifts in one of the stairways to assist non-ambulatory residents to move from floor to floor. During an annual conducted on April 9, 2026 by the Department, the evacuations chairs were observed by the LPA and LPA observed the elevator in working order. Interviews with five out of five residents confirmed the elevator did not work from one to five days in March 2026. The five residents stated during this time, meals were delivered to their rooms and were assisted with activities of daily living (ADLs). The five residents could not recall another time when the elevator was non-operational longer than five days in the past. Four out of the five residents stated medications were provided in their rooms during this time. The remaining resident stated they did not require the use of medications. Interviews with eight out of eight staff stated the elevator was not operational for approximately three to five days early March 2026. The eight staff added meal service, medication administration, and other ADLs were provided to the residents while the facility worked on repairing the elevator. Eight out of eight staff denied the elevator was in disrepair longer than five days in the past. Record review revealed the facility had a maintenance contract in place effective March 1, 2026 to May 31, 2026 with Amtech Elevator Services. Administrator Edward Maslobodsky provided check stubs for payments made to Ametech Elevator Services for repairs made on October 9, 2025, November 3, 2025, and March 4, 2026. The facility also paid Delta Elevator on April 7, 2026 for an additional repair since the incident occurred. Although the elevator was non-operational for some days in March 2026, the facility took action to make repairs to the elevator and provided appropriate services to the residents during this time. Based on interviews, records observed, and LPA observations, the allegation staff did not ensure the elevator was not in disrepair resulting in residents being isolated therefore is deemed unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted and a copy of the report was left with the facility representative. The remaining three staff did not add anything relevant to the allegation. Based on interviews and observations, LPA is unable to corroborate the allegation. Therefore, the allegation is deemed to be UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted and a copy of the report was left with the facility.