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Inspection visit

Routine inspection

HILLCREST RESIDENTIAL CARE #2License 3060020607 citations on this visit
7 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Claudia Gutierrez made an unannounced visit for the purpose of conducting a Required/Annual Inspection. LPA was greeted and granted entry by Staff Crisanta "Cristy" Gozar. LPA met with Administrator (AD) Eduardo Capistrano and explained the purpose of the inspection. During the inspection, LPA and AD conducted a tour of the inside and outside of the facility, common areas, resident rooms, kitchen, garage and observed the following: This is a two-story home, consisting of five resident bedrooms, two bathrooms, and attached two-car garage on the first floor. The second story is used solely as staff quarters. All resident bedrooms had the required furnishings. LPA observed all residents’ beds had linens and blankets. LPA observed residents watching television in the living room and resting in their respective bedrooms. Bathrooms were observed to be free of debris and mildew and faucets and toilets were operational. Water temperature tested between 126.5 – 129.5 degrees Fahrenheit; a Deficiency was cited on today’s date. LPA observed the backyard has a shaded sitting area and the facility has a 2-day supply of perishables and a 7-day supply of non-perishable food as required by regulations, however, kitchen door and exterior gate were locked. AD was advised regarding resident personal rights and removed both locks immediately; a Deficiency was cited on today’s date. Smoke detectors and carbon monoxide detectors tested operational. Fire extinguisher was observed to have last been serviced on March 9, 2024; a Deficiency was cited on today’s date. Electric stove, microwave, laundry washer and dryer were all observed to be operable. Toxic chemicals, cleaning solutions, and disinfectants were observed to be accessible to residents in the kitchen; a Deficiency was cited on this date. Medication was observed to be centrally stored and locked. (Cont. LIC809-C) LPA reviewed three resident files and two staff files. One of three resident files did not include an examination for Communicable tuberculosis; a Deficiency was cited on today’s date. Two of two staff files did not contain any documentation for required annual staff training conducted in the past year and AD was unable to provide LPA with a copy of staff training conducted; a Deficiency was cited on today’s date. AD was also unable to provide LPA with a copy of current liability insurance covering injury to residents and guests in the amount of at least one million dollars ($1,000,000) per occurrence and three million dollars ($3,000,000) in the total annual aggregate . LPA interviewed residents and staff. Based on the observations made during today’s inspection, deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted, and a copy of this report and appeal rights was left at the facility.

Citations

8 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.605Type A

    Based on record review, the licensee did not comply with the section cited above as liability insurance covering injury to residents and guests in the amount of at least one million dollars ($1,000,000) per occurrence and three million dollars ($3,000,000) in the total annual aggregate is not current being maintained, which poses an immediate personal rights risk to persons in care.

  • 87303(a)Type B

    Based on observation, the Licensee did not comply with the section cited above as facility fire extinguisher has not been serviced since March 9, 2024, which poses a potential safety risk to persons in care.

  • 87303(e)(2)Type B

    Based on observation, the Licensee did not comply with the section cited above in two of two resident bathrooms, which poses a potential safety risk to persons in care.

  • 87309(a)Type A

    Based on observation, the licensee did not comply with the section cited above as disinfectants and cleaning solutions were observed to be stored in an unlocked storgae, which poses an immediate health and safety risk to persons in care.

  • 87458(c)(1)(A)Type B

    Based on record review, the licensee did not comply with the section cited above in one of three resident files reviewed, which poses a potential health and personal rights risk to persons in care.

  • 87219(i)Type A

    Based on observation and AD interview, the Licensee did not comply with the section cited above as kitchen and exterior gate were being locked to prevent residents from wandering or eloping, which poses an immediate health, safety and personal rights risk to persons in care.

  • 1569.625(b)(2)Type A

    Based on record review, the licensee did not comply with the section cited above in two of two staff files reviewed which poses an immediate health, safety and personal rights risk to persons in care.

  • 87307(a)Type B

FAQ · About this visit

Common questions about this visit

What happened during the April 20, 2026 inspection of HILLCREST RESIDENTIAL CARE #2?

This was a inspection inspection of HILLCREST RESIDENTIAL CARE #2 on April 20, 2026. 7 citations were issued: 4 Type A (serious) and 3 Type B.

Were any citations issued to HILLCREST RESIDENTIAL CARE #2 on April 20, 2026?

Yes, 7 citations were issued (4 Type A, 3 Type B). The first citation was for: "Based on record review, the licensee did not comply with the section cited above as liability insurance covering injury..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.