complaint·April 28, 2025

CONTINUED FROM FORM LIC9099 During the present visit, LPA accompanied by staff conducted a tour of the physical plant and reviewed additional resident records. Interviews with the four currently admitted residents were also conducted or attempted. Regarding the allegation that Facility staff restricted resident from having visitors , the following has been concluded: A review of the facility's visit log conducted on February 3, 2025 confirmed that multiple family visits had occurred with resident R1 prior to their passing. A wide majority of witnesses interviewed denied any issues with visiting their relatives or loved ones at the facility, with or without giving advance notice to facility staff. Residents interviewed also stated that they could receive visitors in accordance to the facility house rules and visitation policy included in their respective admission agreements. As a result, the allegation is found to be Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted and a copy of this report was provided to a facility representative.