complaint·October 10, 2022

Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105-degree F (41 degree C). Interviews were conducted with AD, Resident 2 (R2) and R1’s responsible party regarding the allegation facility does not maintain a comfortable temperature for residents. Per AD the facility maintains open airways and a fan is always running on days when the temperature is warm. LPA observed multiple fans throughout the facility, with at least one running the entire duration of the visit. AD also stated that a wall air condition unit is used to cool the facility. LPA observed and tested the wall air condition unit located next to the dining room area. Unit was found to be operable. R2 stated the temperature in their bedroom is good and a “little cool.” R1’s responsible party stated the facility is always a comfortable temperature due to open airways allowing for a “cool breeze.” LPA tested the room temperature in the dining area at 11:16 a.m., temperature tested at 75.7 degrees Fahrenheit. LPA again tested the room temperature in the dining area at 1:30 p.m., temperature tested at 78.2 degrees Fahrenheit. At 2:22 p.m. LPA tested the room temperature in R1’s bedroom, temperature tested at 78.8 degrees Fahrenheit. LPA then tested R2 and R3’s bedroom temperature which tested at 78.2 degrees Fahrenheit. Due to information received during interviews conducted, and after review and observation of the facility LPA is unable to determine if facility did not have hot running water for the residents' personal care and if facility does not maintain a comfortable temperature for residents due to a lack of air conditioning. This agency has investigated the complaint alleging facility does not have hot running water for the residents' personal care and facility does not maintain a comfortable temperature for residents due to a lack of air conditioning. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is unsubstantiated. An exit was conducted with AD. A copy of this report was provided at the end of the visit.