complaint·June 13, 2023

Based on the evidence gathered the allegation, r esident was admitted to the facility by unauthorized individual is deemed unfounded, meaning the allegation is false could not have happened and/or is without a reasonable basis. Regarding the allegation, the facility did not follow visitor policy , the investigation revealed the following. LPA interviewed 3 out of the 6 residents at the facility. 3 of the residents were unavailable for interviews. 3 out of 3 residents interviewed reported having visitors regularly and had no issues with visitation. Staff reported that residents receive visitors regularly. The Administrator reported that visitors are always welcome and there have been no complaints regarding visitation. Based on the evidence gathered the allegation, the facility did not follow visitor policy is deemed unfounded, meaning the allegation is false could not have happened and/or is without a reasonable basis. Regarding the allegation, facility failed to provide care and supervision to a dementia resident resulting in elopement, the investigation revealed the following. It was reported that PR1 eloped from the facility. The Administrator and staff reported that none of the residents have left the facility unassisted. Staff reported that they have gone on walks with some of the residents but none of the residents have eloped or been left unattended. The Administrator and staff reported that PR1 was never at the facility. A review of facility files and resident records verifies that PR1 was never a resident at the facility. Based on the evidence gathered the allegation, facility failed to provide care and supervision to a dementia resident resulting in elopement, is deemed unfounded, meaning the allegation is false could not have happened and/or is without a reasonable basis. An exit interview was conducted and a copy of the report provided.