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Inspection visit

complaint

BROOKDALE NOHL RANCHLicense 3060029551 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst Michelle Reed arrived at the facility to discuss the complaint allegation. Upon arrival, LPA met with Administrator Lana Hammers. According to Ms. Hammers, the facility lost both of their housekeepers in December 2021. Staff, including the Maintenance Director, Administrator and Driver have been assisting wherever they can. Housekeeping is being conducted just not as it was before the loss of staffing. It has been very challenging to find staff and Brookdale is currently using a staffing agency for care staff. The care staff pick up the trash in the evening and some do personal laundry. They do not clean apartments or change bedding, unless providing care to a resident. A new housekeeper was hired on 4/5/22 and Brookdale is also looking into a staffing agency for housekeeping. Based upon interviews and documentation the preponderence of evidence has been met and the allegation is substantiated. See LIC9099D for cited deficiency. An exit interview was conducted and a copy of this report and appeal rights were provided to Lana Hammers.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type B

    Personnel Requirements General -Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, additional staff shall be employed to perform house cleaning, laundering, and maintenance of buildings. This requirement was not met as evidenced by:Facility does not have enough housekeeping staff to meet the needs of residents. This poses a potential health and safety/personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 12, 2022 inspection of BROOKDALE NOHL RANCH?

This was a complaint inspection of BROOKDALE NOHL RANCH on April 12, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to BROOKDALE NOHL RANCH on April 12, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Personnel Requirements General -Facility personnel shall at all times be sufficient in numbers, and competent to provide..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.