complaint·June 10, 2025

living with other residents and how the resident does not get along with their paired roommates. He gave the resident notice that the options are starting to be limited, either they must get along or they will have to pay the price for a private room which the resident can not afford. Another staff interviewed said there has never been any staff or management to their knowledge giving verbal threats of eviction to residents. Also, the staff said it could be a miscommunication about staff addressing concerns to a resident about their living situations or issues. Per interviews with residents, two out of three residents interviewed have address that they never heard the facility verbally threatened residents with an eviction. One resident has heard rumors or hearsay about some residents that will be evicted from residents in the community. One witness said that a resident feels that they are going to be evicted. It was alleged that facility staff is spreading lies about resident. The investigation determined the following: ED Goodwin stated the facility staff does not talk about resident evictions or any issues with residents. If it pertains to a resident who is being evicted, it would be addressed directly to the resident who is being evicted in a formal professional manner. Another staff has stated that there would be no facility staff spreading lies about resident, it is very unprofessional. The staff believe that residents would be spreading lies in the community, some would lie and make up stories. Per interviews with residents two out three have agreed that they never heard the facility staff spread lies about resident. A witness addressed that a resident likes all the staff here and that they do not spread lies but is disappointed in one staff who feels they are making up a story about them. The witness explained that resident likes living here and gets along with everyone and is well liked. Therefore, based on LPA Tea's observations and interviews conducted and records reviewed the allegations that facility staff is verbally threatening resident with eviction and facility staff is spreading lies about resident has been determined to be unsubstantiated meaning that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. No deficiencies cited at this time and an exit interview was conducted with Executive Director John Goodwin. A copy of the report was provided to the facility.