complaint·January 8, 2026

residents or residents files. Staff stated that information obtained is handled privately. Interview with Witness, revealed that they have not experienced any facility staff sharing confidential resident information without consent. Interview with Resident 1, stated that Staff1 had contacted Physician without consent or knowledge. Records reviewed revealed that Resident 1’s Admission Agreement was signed and reviewed with responsible party. Responsible party initialed acknowledging they received Resident Rights stating resident or responsible party have the right to make decisions about medical treatment and advanced health care directive. Record review revealed that Responsible party signed consent for “ emergency medical treatment stating they give Fullerton Rosewood Assisted Living consent to provide all emergency medical or dental care prescribed by licensed physician for Resident 1, stating this care may be given under whatever conditions are necessary to preserve the well being of the individual named". During investigation, LPA observed resident records are in a secure location and not accessible to public. Due to the information provided in investigation, the preponderance of evidence was not met. The allegation Staff did not keep resident's information confidential is deemed UNSUBSTANTIATED, meaning that although the allegation may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violation occurred as reported. An exit interview was conducted with Administrator Jane Kim and a copy of this report was provided to the facility.