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Inspection visit

Follow-up on corrections

WHISPERING OAKS - WAVERLYLicense 3060038501 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analysts (LPAs) Patricia Velazquez and Alvaro Ramirez conducted an unannounced Case Management visit to Whispering Oaks - Waverly. LPAs Velazquez and Ramirez met with Administrator Imelda Caro. During the complaint investigation visit with Complaint Number: 22-AS-20201006154007 LPAs Velazquez and Ramirez observed Staff (S) #1 did not appear on the Facility Personnel Report Summary dated January 15, 2023. At 10:37 AM LPA Ramirez called the Orange County Regional Office and spoke with staff who confirmed S1 was not associated to Whispering Oaks - Waverly. Deficiencies cited under California Code of Regulations Title 22 Division 6 Chapter 8. A civil penalty was also assessed. An exit interview was conducted with Administrator Imelda Caro and a copy of this report along with the appeal rights, LIC 811, LIC 9098 and LIC 421BG were provided at the time of this visit.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87355(e)(2)Type A

    Criminal Record Clearance . All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: Request a transfer of a criminal record clearance as specified in Section 87355(c). This requirement is not met as evidenced by: based on record review and interview the licensee did not transfer S1's criminal record clearance. This poses an immediate risk to the health and safety of residents in care.CIVIL PENALTY ASSESSED

  • 1569.651(b)Type B

    Preadmission fee or deposit for elderly at residential care facilities; written statement describing costs and stating whether fee is refundable; conditions for refund; refund rate schedules. This requirement was not met as evidenced by: based on interview and record review the licensee failed to provide R1's family with a written statement describing all the costs associated with the $1000 preadmission fee. This poses a potential risk to the health & safety of residents in care.

  • 1569.652(c)Type B

    Termination of admission agreement upon death of resident; removal of resident’s property; refund of fees paid; notice of contract termination and refunds. (c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual, individuals, or entity contractually responsible for the fees or, if the deceased resident paid the fees, to the resident’s estate, within 15 days after the personal property is removed. This requirement was not met as evidenced by: based on interview and record review the licensee failed to provide R1's family with a refund pursuant to statute and regulation. This poses a potential risk to the health and safety of residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 20, 2023 inspection of WHISPERING OAKS - WAVERLY?

This was a other inspection of WHISPERING OAKS - WAVERLY on January 20, 2023. 1 citation were issued: 1 Type A (serious).

Were any citations issued to WHISPERING OAKS - WAVERLY on January 20, 2023?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Criminal Record Clearance . All individuals subject to a criminal record review pursuant to Health and Safety Code Secti..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.