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Inspection visit

Follow-up on corrections

WHISPERING OAKS - WAVERLYLicense 3060038501 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Patricia Velazquez conducted an unannounced visit to Whispering Oaks - Waverly. LPA Velazquez was allowed entry into the facility and met with Caregiver Gasparina Lofranco. While at the facility LPA Velazquez spoke with Administrator Imelda Caro and explained the purpose of today's visit. The purpose of today's visit was to conduct a Case Management - Deficiencies visit due the Licensee's failure to completely correct citations issued during the complaint investigation with Complaint Control Number: 22-AS-20201006154007 . The original Plan of Correction (POC) due date was January 21 , 2023. Deficiencies cited under California Code of Regulations, Title 22, Division 6, Chapter 8. An exit interview was conducted with Caregiver Gasparina Lofranco and a copy of this report along with the Appeal Rights and LIC 9098 were provided at the time of this visit. A POC correction letter was provided at the time of this visit for one citation that was cleared.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.652(c)Type B

    Termination of admission agreement upon death of resident; removal of resident’s property; refund of fees paid; notice of contract termination and refunds. (c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual, individuals, or entity contractually responsible for the fees or, if the deceased resident paid the fees, to the resident’s estate, within 15 days after the personal property is removed. This requirement was not met as evidenced by: based on interview and record review the licensee failed to provide R1's family with a refund pursuant to statute and regulation. This poses a potential risk to the health and safety of residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the March 1, 2023 inspection of WHISPERING OAKS - WAVERLY?

This was a other inspection of WHISPERING OAKS - WAVERLY on March 1, 2023. 1 citation were issued: 1 Type B.

Were any citations issued to WHISPERING OAKS - WAVERLY on March 1, 2023?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Termination of admission agreement upon death of resident; removal of resident’s property; refund of fees paid; notice o..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.