Office review·June 16, 2022

Licensing Program Manager (LPM) Alisa Ortiz, and Licensing Program Analyst (LPA) Kimberly Lyman, conducted an informal office meeting via teams application with Licensee Jaya Pichika to discuss general compliance concerns at the facility. The following items were discussed during the meeting: Staffing levels and schedule. Physical plant issues. Lack of communication between licensee and the department. Non-compliance with citations. Licensee agrees as follows: Licensee to communicate with the department on all issues or concerns regarding facility operations. Licensee agrees to contact department for clarification and not make assumptions. Licensee to forward a copy of the LIC 500 to LPA by 06/23/2022. Facility will maintain compliance of Title 22 at all times and failure to maintain compliance may result in the department taking further action. During the visit, Licensee was offered technical support services with the department to assist with compliance. Licensee declines the technical support and states she has made the corrections and is confident there will be no issues moving forward. Exit interview conducted and a copy of this report will be emailed to Licensee for signature due to the visit being virtual.