Office review·January 31, 2024

At this Informal Meeting the following were in attendance: Marina Stanic Regional Manager (Orange),Alisa Ortiz, Licensing Program Manager, Lourdes Montoya, Licensing Program Manager, Rosie Quiroz, Licensing Program Analyst, Rosa Figueroa, Licensee/Administrator and Lesly Figueroa, Licensee Representative. This Informal meeting was called to discuss the following issues or deficiencies: The purpose of this Informal Meeting is to address with the Licensee, CCLD's concerns regarding the on going non-compliance of the Licensee’s facility Los Tiempos Senior Living (#306003937), Los Tiempos Senior Living #2 (#306006194) and Los Tiempos Senior Living #3 (#306004791). The applicable regulations are contained within the Title 22 Finances. The meeting process was explained to the Licensee. · On 10/9/2023, the Department initiated a solvency audit investigation against the facility after the Regional Office received a complaint. The Department’s investigation determined as follows: · The licensee is generating sufficient income to meet the operating cost. However, there is not a sufficient fund reserve in the business checking account to cover any unforeseen expenses. · The licensee does not have an adequate financial plan. · The licensee failed to carry liability insurance while operating during January 2023- June 25, 2023. · The licensee failed to submit documentation requested for audit review. Licensee agreed to do the following in order to bring the facility into compliance no later than the following dates: CONTINUED ON LIC 809-C PAGE... CONTINUED... 1) Licensee confirmed that a Certified Administrator will be working at facility at minimum of 20 hours each week. 2) Additional visits will be conducted for the period of one year to expire on 1/31/2025. 3) Licensee is to prepare and submit quarterly profit and loss statement with supporting documents such as monthly utility bills, lease payments and loan agreements to department audit section. First quarterly documents are to be submitted by end of first quarter 4/30/2024. The second quarterly documents are to be submitted by 7/31/2023. The third quarterly documents are to be submitted by 10/31/2024 and the fourth quarterly documents are to be submitted by 1/31/2025. Licensee has been advised that failure to complete the above agreed upon actions by the dates will result in this Department taking possible administrative actions. An exit interview was conducted with Licensee/Administrator Rosa Figueroa and Licensee Representative Lesly Figueroa. A copy of this report along with Appeal right and LIC 809-D were provided to the Licensee at the time of the meeting.