Complaint·May 9, 2023

Licensing Program Analyst (LPA) Jerome Haley made an unannounced visit to conduct subsequent interviews that could not be completed during the original visit February 8, 2023. LPA Haley identified himself and explained the reason for the visit with staff. During the visit LPA Haley interview Resident 3 (R3) and Resident 5 (R5). LPA Haley was emaild copies of R5's medical documentation. Documentation for R3 was provided after the initial visit in February. After both interviews were conducted, it was determined the complaint will remain unsubstantiated. Complaint findings delivered May 4, 2023 will not be changed. An exit interview was conducted, and a copy of this report was provided.