complaint·May 11, 2021

S2 is one of two full time caregivers at the facility. S2 stated that R1 was very aggressive with staff and would refuse to eat and take medications. S2 would document R1’s actions and that facility staff kept R1’s doctors and family aware of R1’s actions. S2 denied ever hitting or withholding food from R1. On April 9, 2021 LPA August interviewed witness 1 (W1) who was a family member of R1. W1 stated that S1 was in and out of mental institutions throughout her life and that she has a history of refusing medications, refusing to eat food, belligerence, hitting residents and staff, acting violent and making racist comments to those trying to care for her. W1 stated that they are running out of places where R1 can live. On April 10, 2021 LPA August interviewed R1. R1 stated that the facility staff were verbally and physically abusive. R1 claims that the staff were abusing her because she refused to perform sexual acts with the staff. R1 stated that she only complained to W1 however other residents in the facility were witnesses to the abuse. On April 10, 2021 LPA August interviewed residents 2 and 3 (R2 and R3). Both R2 and R3 stated that they have lived at the facility for several years and have never seen any resident being verbally or physically abused. Both R2 and R3 stated that everyone is treated fairly and fed three meals a day. LPA August obtained medical records for R1. Records indicate that R1 is diagnosed with Schizophrenia and unspecified dementia with behavioral disturbance. As such, there is insufficient evidence to corroborate whether the above allegation have occurred. With the information obtained through the means described above, we have found the above allegations unsubstantiated. Although the allegations may have happened or may be valid; there is not a preponderance of evidence to prove that the alleged violations occurred. No deficiencies were observed, and no citations were issued during this visit. An exit interview was conducted with Administrator Randy Mendoza via tele-visit and a copy of this report was provided to Administrator Mendoza via email. Administrator Mendoza to sign all pages of the report and return the signed copy to LPA August via email within 24 hours.