complaint·September 15, 2021

However, LPA and AD observed carpets with extensive staining and possible mold on all three floors, especially in the dining room and in the entry ways of rooms. Thus, the allegation that the facility is unsanitary is substantiated. An immediate civil penalty is being assessed in the amount of $250 for a repeat violation of the same citation previously issued on 10/07/20. The civil penalty shall be assessed until the violation is corrected. During the course of the investigation, CCLD obtained sufficient evidence to substantiate the allegations mentioned above. The preponderance of evidence standard has been met; therefore, the above allegations are substantiated. See LIC9099D for cited deficiencies per Title 22 Division 6 of the California Code of Regulations. Based on review of the facility's compliance history, which revealed the licensee was cited for the same violations within the last 12 months, civil penalties in the amount of $250 per repeat violation are being assessed. Civil penalties of $100 per day, per violation will accrue until the deficiencies are corrected. See LIC421FC. An exit interview was conducted and a copy of this report and appeal rights was discussed with and provided to facility representative. LPA reviewed pest control invoice dated 07/14/21 showing the pest control company came to address the issue. The pest control issue was an isolated incident and the facility took adequate measures to address the issue and thus the allegation that the facility is infested with pests is unfounded. The Department has investigated the above allegation and found it to be unfounded, meaning the allegation was false, could not have happened, or is without reasonable basis. An exit interview was conducted and a copy of this report was discussed with and provided to facility representative.