Skip to main content

Inspection visit

complaint

WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARELicense 3060041921 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Therefore, based on the preponderance of evidence through observations and interviews the allegation that facility is in disrepair the allegation is determined to be SUBSTANTIATED, meaning the complaint allegation is valid and that a violation has occurred. The following is being cited per California Code of Regulations Title 22 Division 6 Chapter 8. An exit interview was conducted and a copy of this report and appeal rights was provided to the facility representative . Per interviews with 3 out of 3 staff stated they contract out activities’ services from Lifeskills Education Advancement Program at least 3 times a week. The classes range from music to exercise, in addition to facility activities of arts and crafts. Based on interviews with staff, staff will assist residents from 2 nd and 3 rd floor to the 1 st floor to participate in activities daily. Based on LPA Mendivil’s observations on 12/15/2023 and 12/29/2023 residents were participating in activities such as exercise. Therefore based on the preponderance of evidence through interviews, records reviewed and observations the allegations staff do not keep the facility clean or sanitary and staff do not provide daily activities for residents in care are determined to be UNSUBSTANTIATED, meaning that although the allegation may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violation occurred. This agency has investigated this complaint. No deficiencies cited. An exit interview was conducted and a copy of this report was left at the facility.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This req is not being met as evidenced by: Based on observation, Licensee failed to ensure facility is in good repair. LPA observed noted items on LIC 9099. This poses a potential health and safety risk to residents in care.

  • 87632(a)(4)Type B

    a) In order accept or retain terminally ill residents and permit them to receive care from a hospice agency....(4) A statement by the licensee that an agreement with the hospice agency will be entered into regarding the care plan for the terminally ill resident... ... to be accepted and/or retained in the facility. (4)The agreement with hospice shall design and provide for the care, services, and necessary medical intervention related to the terminal illness.. This requirement was not met as evidence by R1's hospice records were not available.

FAQ · About this visit

Common questions about this visit

What happened during the February 14, 2025 inspection of WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARE?

This was a complaint inspection of WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARE on February 14, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARE on February 14, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of mai..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.