Skip to main content
ReadyRule homepageReadyRule

Inspection visit

complaint

WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARELicense 3060041921 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analysts (LPAs) Kimberly Lyman and Andrea Mendivil conducted an unannounced complaint visit to initiate an investigation into the above allegation. LPAs were greeted and granted entry into the facility and explained the reason for the visit. During the visit, LPAs interviewed staff and toured the facility. Regarding the allegation that facility is in disrepair, the investigation revealed the following: LPAs toured the facility and observed the following: The back elevator is inoperable. Interview with staff indicated the elevator has been down for about 6 months. LPAs observed multiple holes in the memory care unit sitting area with buckets for leaking water and an air conditioning unit in memory care unit is in disrepair. Electrical socket in common area of memory care unit is in need of repair. The flooring inside room 247 appeared to be buckling. Based on observation, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. Violations are being cited per California Code of Regulations Title 22, Division 6, Chapter 8. An exit interview was conducted and a copy of this report, LIC9099D, and appeal rights were provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This req is not being met as evidenced by: Based on observation, Licensee failed to ensure facility is in good repair. LPA observed noted items on LIC 9099. This poses a potential health and safety risk to residents in care.

  • 87632(a)(4)Type B

    a) In order accept or retain terminally ill residents and permit them to receive care from a hospice agency....(4) A statement by the licensee that an agreement with the hospice agency will be entered into regarding the care plan for the terminally ill resident... ... to be accepted and/or retained in the facility. (4)The agreement with hospice shall design and provide for the care, services, and necessary medical intervention related to the terminal illness.. This requirement was not met as evidence by R1's hospice records were not available.

FAQ · About this visit

Common questions about this visit

What happened during the February 14, 2025 inspection of WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARE?

This was a complaint inspection of WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARE on February 14, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARE on February 14, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of mai..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.