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Inspection visit

Routine inspection

WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARELicense 3060041925 citations on this visit
5 citations recorded

Inspector’s narrative

What the inspector wrote

This unannounced inspection is being conducted by Licensing Program Analyst (LPA) Sean Haddad for the purpose of conducting a Required – 1 Year Inspection. LPA met with Staff #1 (S1) Clara Ramirez and discussed the purpose of the inspection. Chief Operating Officer (COO) Faye Shen arrived during the inspection. LPA reviewed Infection Control requirements. At about 8:45AM, LPA and S1 conducted a tour of the inside and outside of the facility, common areas, resident rooms, kitchen, and medication room and observed the following: Structure: this is a large commercial facility. Facility is a 180-bedroom, 100-bathroom, 3 story building. There is 1 large central patio with patio covers for the residents. Resident Bedrooms: the 18 resident bedrooms inspected are spacious and will easily accommodate the residents’ furnishings. Furniture for 18 resident bedrooms inspected. Bathrooms: the bathrooms were clean, faucets and toilets were operational. Water temperature: tested between 105 degrees F and 120 degrees in the 18 resident bathrooms inspected. Linens & Hygiene Supplies: new linens and fully stocked linen closets were observed. Emergency Phone Numbers, Exit Plan & Menu: reviewed. Food Service: LPA observed the facility has a 2-day supply of perishables and a 7-day supply of non-perishable food is available as required by regulations. Carbon Monoxide, Smoke Detectors, Fire Extinguisher: observed. Appliances: stove burners, microwave, washers, and dryers inspected. Knives: observed locked in the kitchen. Toxins: observed locked in the storage rooms. Medication room: observed to be locked. First-Aid Kit and Activity Supplies: observed and available. The facility’s licensing fees are paid. At about 11:00AM, LPA reviewed 10 resident files and 10 staff files, interviewed 5 residents and 5 staff, and inspected medications for 10 residents. Facility does not handle resident money. During the inspection, LPA and AD observed the following: based on documents and admission, the current administrator's administrator certificate lapsed on February 5, 2025; based on documents, the staff files for 5 out of 10 staff did not have health screenings; based on Guardian records and admission, the licensee did not ensure staff VERONICA DIAZ VILLEGAS was background cleared prior to working at the facility for multiple years and that staff Dolores L Gonzalez was associated prior to working at the facility for multiple months; based on documents, the licensee did not maintain complete records for annual training requirements for 10 out of 10 staff; and based on documents, it has been more than three months since the facility's last emergency disaster drill. Based on the observations made during today’s inspection, deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. See LIC809D. Immediate civil penalties are being assessed. See LIC421BG. An exit interview was conducted and a copy of this report and appeal rights was discussed with and provided to facility representative.

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.17(c)(1)(A)Type A

    Based on Guardian records and admission, the licensee did not ensure staff VERONICA DIAZ VILLEGAS was background cleared prior to working at the facility for multiple years and that staff Dolores L Gonzalez was associated prior to working at the facility for multiple months, which poses an immediate safety risk to persons in care. CIVIL PENALTY ASSESSED.

  • 1569.625(b)(2)Type B

    Based on documents, the licensee did not maintain complete records for annual training requirements for 10 out of 10 staff, which poses a potential health risk to persons in care.

  • 1569.695(c)Type B

    Based on documents, it has been more than three months since the facility's last emergency disaster drill, which poses a potential safety risk to persons in care.

  • 87412(a)(11)Type B

    Based on documents, the staff files for 5 out of 10 staff did not have health screenings, which poses a potential safety risk to persons in care.

  • 1569.618(b)Type B

    Based on documents and admission, the current administrator's administrator certificate lapsed on February 5, 2025, which poses a potential safety risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the March 25, 2025 inspection of WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARE?

This was a inspection inspection of WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARE on March 25, 2025. 5 citations were issued: 1 Type A (serious) and 4 Type B.

Were any citations issued to WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARE on March 25, 2025?

Yes, 5 citations were issued (1 Type A, 4 Type B). The first citation was for: "Based on Guardian records and admission, the licensee did not ensure staff VERONICA DIAZ VILLEGAS was background cleared..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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