complaint·July 11, 2025

2. Title 22 Regulations does not require staff to have residents in line of sight or within earshot 24 hours a day, seven days a week. Title 22 Regulations require facilities to assess residents and determine how much supervision and care a resident requires. Residents are allowed to walk freely around the facility. The resident rooms are not locked to prevent people from entering the rooms unless requested by the resident. Also, some residents do not close their doors. It cannot be determined if the resident in question wandered into the room due to lack of supervision. Therefore, LPA finds the allegation to be "unsubstantiated." A finding of unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the violation occurred.