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Inspection visit

complaint

WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARELicense 306004192
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

It was alleged that facility did not ensure doors were free of obstruction. LPA Rodriguez conducted 5 resident interviews, of which all 5 interviews did not corroborate with the allegation. LPA Rodriguez conducted 2 staff interviews, who stated that there was a time when the door alarms in the memory care unit were not working for a few hours, therefore, staff placed furniture in front of the doors to prevent residents from wandering out of the unit. During the tour of the facility, it was observed that the alarms were working and that the doors were hazard and obstruction free. Based on LPA’s interviews which were conducted, review of documents obtained, and observations, LPA is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed UNSUBSTANTIATED. An exit interview was conducted with COO Shen. A copy of this report was provided and explained.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87458(a)Type A

    87458 Medical Assessment(a) Prior to a person's acceptance as a resident, the licensee shall obtain documentation of a medical assessment, signed... and made within the last year.This requirement is not met as evidence by: Based on interviews, record review and observations, R1, R2, R3, R4 have not recieved an updated medical evaluation. R1's physican report is dated for 5/18/22, R2's physican report is dated for 3/28/23, R3's physican report is dated for 3/24/23 and R4's physican report is dated for 3/28/23. This poses an immediate Health and Safety risk to residents in care.

  • 87458(c)(1)(A)Type A

    87458 Medical Assessment(c) The medical assessment shall include...(1) ...results of an examination for...(A) Communicable tuberculosis.This requirement is not met as evidence by: Based on interviews, record review and observations, R2 and R3 did not complete a tuberculosis screening. This poses an immediate Health and Safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 24, 2025 inspection of WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARE?

This was a complaint inspection of WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARE on July 24, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARE on July 24, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.