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Inspection visit

complaint

WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARELicense 3060041922 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Therefore based on records reviewed the allegation facility is unable to meet resident's needs and resident sustained multiple falls due to neglect is determined to be SUBSTANTIATED, meaning the complaint allegation is valid and that a violation has occurred. The following is being cited per California Code of Regulations Title 22 Division 6 Chapter 8. An exit interview was conducted and a copy of this report and appeal rights was provided to the facility representative. Per interviews with 3 out of 3 residents stated no one has been rough or mean to them while at the facility. Residents stated they have no been injured while in care. Therefore based on the preponderance of evidence through records reviewed and interviews the allegation resident sustained unexplained injuries due to staff being rough is determined to be UNSUBSTANTIATED, meaning athough the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred. An exit interview was conducted and a copy of this report was provided.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87463(a)Type A

    (a) The pre-admission appraisal, as specified in Section 87457.., shall be updated, in writing as frequently as necessary... This requirement was not met as evidence by there was no appraisal conducted for R1 and therefore facility cannot meet needs that are not identified. This poses an immediate health and safety risks to persons in care.

  • 87464(f)(4)Type A

    (f) Basic services shall at a minimum include:(4) Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications... This requirement was not met as evidence by R1 did not have a care plan for fall mitagation which resulted in resident sustaining multiple falls due to neglect. This poses an immediate health and safety risks to persons in care.

  • 87211(a)(1)(D)Type B

    (a) Each licensee shall furnish to the licensing agency ...:(1)A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. (D) Any incident which theatens... the welfare, safety or health of any resident... This requirement was not met as evidence by there was no incident report for R1's hospitalization in December 2023. This poses a potential health and safety risks to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 18, 2025 inspection of WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARE?

This was a complaint inspection of WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARE on November 18, 2025. 2 citations were issued: 2 Type A (serious).

Were any citations issued to WHITTEN HEIGHTS ASSISTED LIVING AND MEMORY CARE on November 18, 2025?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "(a) The pre-admission appraisal, as specified in Section 87457.., shall be updated, in writing as frequently as necessar..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.