Routine inspection·April 21, 2026

This unannounced inspection is being conducted by Licensing Program Analyst (LPA) Sean Haddad for the purpose of conducting a Required – 1 Year Inspection. LPA met with Activity Coordinator (AC) Clara Ramirez and discussed the purpose of the inspection. Chief Operating Officer (COO) Faye Shen arrived during the inspection. LPA reviewed Infection Control requirements. At about 1:00PM, LPA and AC conducted a tour of the inside and outside of the facility, common areas, resident rooms, kitchen, and medication room and observed the following: Structure: this is a large commercial facility. Facility is composed of a single, three-story building with an outdoor courtyard in the center, a commercial kitchen and large dining room on the first floor, a medication room on the second floor, multiple laundry rooms, a memory care unit on the second floor, a memory care unit on the third floor, resident rooms on all floors, along with multiple common areas and storage rooms. There is a total of 135 resident rooms. Resident Bedrooms: the 12 resident bedrooms inspected are spacious and will easily accommodate the residents’ furnishings. Furniture for 12 resident bedrooms inspected. Bathrooms: the bathrooms were clean, faucets and toilets were operational. Water temperature: tested between 113 and 125 degrees F, before corrections, in the 12 resident bathrooms tested. Call system tested in multiple resident bedrooms with prompt responses from staff. LPA tested the delayed egress systems in both memory care units and noted they functioned properly. Linens & Hygiene Supplies: new linens and fully stocked linen closets were observed. Emergency Phone Numbers, Exit Plan & Menu: reviewed. Food Service: LPA observed the facility has a 2-day supply of perishables and a 7-day supply of non-perishable food is available as required by regulations. Carbon Monoxide, Smoke Detectors, Fire Extinguisher: observed. Appliances: stove burners, microwave, washers, and dryers inspected. Knives: observed locked in the kitchen. Toxins: observed locked in the housekeeping closets and laundry rooms. Medication room: observed to be locked. First-Aid Kit and Activity Supplies: observed and available. The facility’s licensing paid. At about 8:00AM, LPA reviewed 10 resident files and 10 staff files, interviewed 5 residents and 5 staff, and inspected medications for 10 residents. Facility does not handle resident money. LPA provided California Department of Public Health informational material on Legionnaires’ Disease during the inspection. During the inspection, LPA and AD observed the following: based on observations, there were multiple areas in the facility's two memory care units, especially Room 259, which smelled strongly of urine; based on observation, the water temperature tested at 122 degrees F in Room 122, 125 degrees in Room 347, and 124 degrees in room 341; based on documents, the physician's reports for R1, R6, and R9 are on the old form and do not contain required information, including behavioral expressions; and based on documents, the facility has been conducting emergency disaster drills annually, and not quarterly as required. Based on the observations made during today’s inspection, deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. See LIC809D. Civil penalties for repeat violations are being assessed. See LIC421FC. An exit interview was conducted and a copy of this report and appeal rights was discussed with and provided to facility representative.