Incident investigation·December 7, 2021

Licensing Program Analyst (LPA) Albert Marin made an unannounced case management to this facility. LPA met with Administrator Josie Teehankee; and stated the purpose of this visit. On December 6, 2021, AD J. Teehankee sent to Community Care Licensing Division (CCLD) Orange Office incident report involving Resident 1. The report described incidences of alleged violation against resident's personal rights. For this visit, LPA Marin observed six residents in care, a family member, and three staff members on the floor. LPA toured the interior and exterior portions of the facility. After the tour, LPA conducted interviews. Due to time constraints, this visit needs further investigation and will be completed at a later time. No citation was issued during this visit. LPA advised AD J. Teehankee to send all incident reports to CCLASCPOrangeCountyRO@dss.ca.gov LPA Marin conducted an exit interview with Administrator J. Teehankee; and copy of this report was left in the facility.