complaint·April 11, 2023

Therefore based on the preponderance of evidence through interviews the allegation facility did not provide a safe environment for residents is UNSUBSTANTIATED, meaning, that although the allegation may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violation occurred. This agency has investigated this complaint. No deficiencies cited. An exit interview was conducted and a copy of this report was provided. Based on interviews with Administrators Francis Mallari and Teresa Alpuerto it was reported that facility staff refused to work if R1 returned to the facility after their hospital stay. Based on interviews with Administrators R1 was not provided an eviction notice and the department was not notified of facility's intent to evict resident. Therefore based on preponderance of evidence through interviews the allegation that facility illegally evicted resident is SUBSTANTIATED, meaning the complaint allegation was valid and that a violation has occurred. The following is being cited per California Code of Regulations Title 22 Division 6 Chapter 8. An exit interview was conducted and a copy of this report and appeal rights was provided to the facility representative.