complaint·April 16, 2026

LPA reviewed a cash resources log (LIC405) for R1 stating that they used $11.30 of their money on January 7, 2026. This transaction was signed by facility staff only. LPA reviewed an Individual Program Plan for R1 dated October 28, 2025, stating that facility staff will assist R1 with their money. LPA interviewed 4 of 4 staff and it was revealed that the incident reported never occurred at the facility. 4 of 4 staff informed LPA that when residents inquire about money, it is provided to them upon request. 4 of 4 staff denied speaking to residents in an inappropriate manner. LPA interviewed 6 of 6 residents in care and 5 of 6 residents denied the allegations. 1 of 6 residents was unable to confirm or deny the allegations. LPA reviewed 3 of 4 staff having updated training on topics such as behavioral issues, recognizing and reporting abuse and resident rights. 1 of 4 staff have an active Administrators certificate as well as updated resident rights training. Based on the evidence gathered, the Department finds that the allegation is unfounded. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. An exit interview was conducted and a copy of this report was left at the facility.