complaint·July 12, 2022

Staff are retaliating against the resident On 9/4/20, R2 was observed by staff wandering around the house and entering other residents’ rooms. Staff kept having redirect her due to Covid precautions. Administrator notified R1’s POA via incident report. According to Administrator it was done for reporting purposes only not retaliation. Staff are not conducting medication management According to staff interviewed, R2 did not get her medications on 9/3/20 as she had hid them in a napkin. Staff found the pills in the napkin. Staff immediately brought it to the attention of the Administrator who in turn notified the POA. Administrator is not reporting falls According to the Reporting Party, R1 had a fall sometime in early May. Interviews with staff did not disclose a fall by R2 and no unusual incident report was reported to Licensing regarding a fall. Interviews also did not disclose that R1 had pushed R2. Based upon interviews, the allegation are unsubstantiated, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Licensee and Administrator are reminded of Reporting Requirements and the use of an LIC624. An exit interview was conducted and a copy of this report was provided to Licensee Nicolas Oudinot.