complaint·December 22, 2025

Per Summary of Service dated August 23, 2024, under service description it states General Pest Control Maintenance and it states no activity noted. During the course of the interviews with residents, Resident 1 (R1) through R4 reported that they have never seen bedbugs. During the interviews with staff, Staff 1 (S1) through S4 reported that the facility does not have a bed bug infestation. Regarding the allegation that facility is not being maintained free of vermin , the following was revealed: During the initial visit on August 5, 2024, and subsequent visit on December 22, 2025, LPA tour the facility and did not observe vermin and/or cockroaches throughout building. During the interviews with residents, R1 through R4 reported that they have never seen vermin, cockroaches and/or insects in the facility. During the course of the interviews with staff, S2 reported that she has never seen vermin or insects in the facility. Per S2, the residents' actions influence the facility having vermin. S3 stated that no staff or resident has complained about there being vermin in the facility. Per S3, pest control did not find any cockroaches. Based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegations occurred as reported due to conflicting information. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove or refute the alleged violations occurred; therefore, these allegations are deemed UNSUBSTANTIATED. For today’s visit, there were no citations issued per Title 22, Division 6 of the California Code of Regulations. LPA conducted an exit interview with BOM Breslin, and a copy of this report was provided to the facility.