complaint·March 16, 2023

Further, LPA Haley was provided with text message documentation between the Licensee and R4’s Responsible Party regarding R4’s physician. With the change in physician in question, it was clear from the text messages dated August 15, 2022, August 23, 2022, and August 31, 2022 the responsible party was in agreement to allow R4 to be seen and treated by Blue Jasmine Villa’s facility physician. It is unclear if Blue Jasmin Villa’s in-house physician was ever designated as the only physician to see R4; however, it was clear R4’s responsible party was aware R4 was being seen by the in-house physician, in communication with the facility in-house physician, and asked if the in-house physician could treat R4 for what appeared to be a “foot fungus on R4’s foot.” It is unclear from the text messages provided if R4 was treated for the foot fungus or not. Per the licensee, the in-house physician sent a nurse out to the facility and the “fungus” was treated with a cream. Based on the information gathered during the investigation, observation, and review of all documents obtained, the following allegation: Facility failed to respect resident's personal right to choose physician, is deemed Unfounded, meaning the allegation is false, could not have happened and/or is without a reasonable basis. Regarding the allegation, Facility is retaliating against resident for complaining During the investigation, six interviews were conducted with Staff and Residents (3 Staff, 3 Residents) and 1 more attempted resident interview with R4, all of which did not or could not corroborate the allegation above. LPA Haley discovered R4 has not been retaliated on in anyway. Furthermore, R4 has not made a single complaint against Blue Jasmine Villa. Based on the information gathered during the investigation, observation, and review of all documents obtained, the following allegation: Facility is retaliating against resident for complaining, is deemed Unfounded, meaning the allegation is false, could not have happened and/or is without a reasonable basis. An exit interview was conducted, and a copy of this report was provided.