complaint·May 4, 2023

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed UNSUBSTANTIATED. It was alleged that licensee/administrator is entering the resident’s room without permission requesting the resident pay more rent money. LPA De Perio conducted a total of 3 interviews that consisted on staff and residents. LPA was unable to conduct an additional 3 interviews due to unavailability. 3 out of the 3 interviews conducted did not corroborate with the allegation. 1 out of the 3 interviews conducted, shares a room with R1, who stated that staff "are respectful of our space”. LPA De Perio conducted record reviews of regarding R1. Based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed UNSUBSTANTIATED. For today's visit, no citations were issued. An exit interview was conducted with AD Chavoshpour and a copy of this report was explained and provided to the facility.