complaint·September 28, 2021

A two-page letter written by R1’s daughter on 6/18/2021 addressed to California Department of Social Services documented multiple examples of R1’s irrational events in the past caused by hallucinations, paranoia, and dementia. During the investigation seven of seven interviewees provided statements where it was determined that the allegation could not be corroborated by evidence nor witnesses. Six of seven interviewees reported R1 to be more confused, disoriented as well as reports of ongoing allegations made by R1 that others are trying to hurt R1 and steal items from R1, such as shampoo and toiletries. Therefore, based on the preponderance of evidence gathered through multiple interviews and documents obtained; the allegation “Facility staff sexually assaulted resident" is deemed to be UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted with Administrator Joey Encarnacion, and a copy of this report was provided.