Skip to main content

Inspection visit

complaint

GOOD HANDS LOVING CARE-YORBA LINDALicense 3060052193 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

CONTINUED FROM FORM LIC9099 Regarding the allegation that Facility retained a resident with a prohibited health condition , the following has been concluded: Resident R1 is no longer admitted to the facility on the day of the visit and is stated to have been discharged on November 18, 2024. However based on staff interviews conducted along with a review of the resident's records maintained at the facility including the admission agreement, individual facesheet and individual needs and services assessment, R1 has lived at the facility from January 12, 2024 until their discharge in November of the same year. Records reviewed including the resident's physician report clearly indicate that the resident had a gastrostomy tube present upon their admission until their discharge. Based on staff statement, R1 was receiving home health services but was not on hospice during their period of admission. The allegation is therefore Substantiated, meaning that the preponderance of evidence threshold has been met. Regarding the allegation that Facility did not submit a written exception request for resident with a prohibited health condition , the following has been concluded: Facility staff confirms that no request for an exception was submitted. Identically, R1 was never admitted onto hospice and only had home health during their admission. The allegation is therefore Substantiated, meaning that the preponderance of evidence threshold has been met. Regarding the allegation that F acility used postural supports to limit the use of a resident's hands and feet , the following has been concluded: Based on interviews and records reviewed, resident R1 had an order for postural support via half-length bed rails to be provided. Resident was not admitted onto hospice care during the period of admission at the facility. However, based on evidence provided during the investigation, facility staff eventually installed full-length bed rails in spite of the orders and hospice status of the resident. Additionally, the bed sheets were observed to have been tied to the rails, further impeding on the ability of the resident to reposition themselves as needed. As a result, the allegation is also Substantiated, meaning that the preponderance of evidence threshold has been met. Three type A citations are issued to the facility on attached form LIC9099-D. An exit interview was conducted and a copy of this report along with appeal rights were provided to a facility representative. CONTINUED FROM FORM LIC9099-A Regarding the allegation that Facility staff are not properly trained , the following has been concluded: During the facility visit, LPA reviewed staff files for three care staff members, including but not limited to their current training transcripts which meet the requirements for the duration of initial and annual training along with the variety of topics covered which include postural supports, medication administration and dementia management. Regarding the management of R1's g-tube feeding, one staff member is verified to have current licensure as an LVN. Interviews conducted corroborated the fact that the staff member in question provided training to other care staff. As a result, the allegation is found to be Unsubstantiated, meaning that although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation occurred. An exit interview was conducted and a copy of this report was provided to a facility representative.

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87632(a)(1)Type A

    Per CCR 87632(a)(1): " In order to (...) retain terminally ill residents and permit them to receive care from a hospice agency, the licensee shall have obtained a facility hospice care waiver from the Department. [which include] Specification of the maximum number of terminally ill [residents]". This requirement is not met as evidenced by: Based on records reviewed and facility visit, there are four residents currently receiving hospice care even though the facility's waiver is only for three residents. This consitutes an immediate risk to the health, safety and personal rights of individuals in care.

  • 87705(c)(1)Type A

    Per CCR 87705(c)(1): (c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (1) The facility has a nonambulatory fire clearance for each room that will be used to accommodate a resident with dementia(...)" This requirement is not met as evidenced by: Based on observation and records reviewed, all four current resident are non-ambulatory even though the facility is only cleared for 3 ambulatory and 3 non-ambulatory. This constitutes an immediate risk to the health, safety and personal rights of residents in care.

  • 87608(a)(5)(B)Type A

    Per CCR 87608(a)(5)(B): "Under no circumstances shall postural supports include (...) limiting the use of a resident's hands or feet. (...)(B) Bed rails that extend the entire length of the bed are prohibited except for residents who are currently receiving hospice care". This requirement is not met as evidenced by: Based on evidence submitted and records reviewed, it was determined that R1's bed had been equipped with full rails in the absence of hospice placement and appropriate physician orders. This constitutes an immediate risk to the health, safety and personal rights of residents in care

  • 87615(a)(2)Type A

    Per CCR87615(a)(2): "Persons who require health services for or have a health condition including (,...) those specified below shall not be admitted or retained in a residential care facility for the elderly: (2) Gastrostomy tubes". This requirement is not met as evidenced by: Based on staff statements and records reviewed, resident R1 was admitted and stayed at the facility while being treated from dysphagia with a G-tube. This deficiency constitutes an immediate risk to the health, safety and personal rights of residents in care.

  • 87616(a)Type A

    Per CCR 87616(a) "As specified in Section 87209, Program Flexibility, the licensee may submit a written exception request if he/she agrees that the resident has a prohibited (...) health condition but believes that the intent of the law can be met through alternative means". This requirement is not met as (...) evidenced by: Licensee did not submit and/or obtain a written exception request prior to admitting resident R1.

FAQ · About this visit

Common questions about this visit

What happened during the November 26, 2024 inspection of GOOD HANDS LOVING CARE-YORBA LINDA?

This was a complaint inspection of GOOD HANDS LOVING CARE-YORBA LINDA on November 26, 2024. 3 citations were issued: 3 Type A (serious).

Were any citations issued to GOOD HANDS LOVING CARE-YORBA LINDA on November 26, 2024?

Yes, 3 citations were issued (3 Type A, 0 Type B). The first citation was for: "Per CCR 87632(a)(1): " In order to (...) retain terminally ill residents and permit them to receive care from a hospice ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.