Office review·July 28, 2022

This informal conference was conducted virtually via Team Meetings applications and was called to discuss the proof of corrections for a recent visit to the facility as well as concerns and deficiencies issued to the facility. At this informal conference present were: Regional Manager, Marina Stanic, Licensing Program Manager, Alisa Ortiz, Licensing Program Analyst, Kathrina Chin, Vice President of Operations, Allison Marty, Senior Vice President of Operations, Mike Zeug, Josh Allen, RN/Allen Flores Consulting Group, Executive Director, Melanie Washington, Director of LTCO Program, Libby Anderson, and Ombudsman, Nancy Bejarano. The following was discussed: · Facility lack of staffing impact on the facility plan of operation and assistance to residents with activities of daily living such as missed medications, absence of showers, missed laundry, dining and housekeeping. The Licensee agreed to the following: · Licensee will provide a Staffing Plan for the facility for two shifts such four caregivers and two medication technicians per shift and one shift (NOC) with two caregivers and one medication technician including all other pertinent staffing positions with a backup staffing plan by August 3, 2022. · Licensee will provide an updated LIC 500 Personnel Report/Staffing Schedule biweekly to match approved staffing plan for the next 6 months. · If additional residents are accepted, the facility will submit a new staffing plan reflecting the additional census. · The Department will conduct additional visits to the facility for the next six months. An exit interview was conducted and a copy of this report was provided.