complaint·September 23, 2022

Witness 2 stated that he observed the front door unlocked on August 18, 2022 at 10:17 PM. Witness 2 provided a video that the front door was unlocked. Based on the information gathered during the investigation and review of all documents obtained, the following allegations are substantiated: Resident's room has roaches. Facility is dirty. Resident's closet and blinds is in disrepair. Staff did not ensure the facility front doors were locked for safety of residents. Based on LPA's observations and conducted interviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. The following deficiencies are cited today as per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted along with appeal rights were provided and a copy of this report was left . Based on the above findings, this allegation is determined to be UNFOUNDED. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. An exit interview was conducted and appeal rights explained and provided with Melanie Washington, Executive Director and a copy of this report was given