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Inspection visit

complaint

SUNNYCREST SENIOR LIVINGLicense 3060052231 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

R1 who is President of the Resident Council and she has received many complaints from residents that they have been waiting a long time for staff to respond for assistance. Resident 2 stated that he has waited a long time because when he pressed the call signal system, it shows a different room number. This what the facility staff have told him and he was told that this was going to be fixed. Resident 3 stated that she has waited thirty minutes to one hour recently. Resident 4 stated that he has waited for about one hour on a daily basis for assistance. Based on the information gathered during the investigation and review of all documents obtained, the following allegation is substantiated: Staff are not assisting residents in a timely manner. Based on LPA's observations and conducted interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. The following deficiencies are cited today as per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted along with appeal rights were provided and a copy of this report was left.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    Maintenance and Operation-(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not being met as evidenced by: Based on record review, and interviews, R1's room was observed to be dirty and had two roaches. R1's closet door was off track and was difficult to open. Two blinds were missing on the sliding door blinds. This poses a potential health & safety risk to residents in care

  • 87468.1Type A

    Personal Right of Residents in all Facilities- To be accorded safe, healthful and comfortable accommodations, furnishings and equipment.This requirement is not being met as evidenced by: Based on record review, and interviews, Witness 1 observed the front door to be unlocked at 10:17 PM on August 18, 2022. Staff stated that they did not know how to lock the front automatic sliding door. This poses an immediate health & safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 23, 2022 inspection of SUNNYCREST SENIOR LIVING?

This was a complaint inspection of SUNNYCREST SENIOR LIVING on September 23, 2022. 1 citation were issued: 1 Type A (serious).

Were any citations issued to SUNNYCREST SENIOR LIVING on September 23, 2022?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Maintenance and Operation-(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.