complaint·September 29, 2022

R1's Needs and Services Plan indicated that R1 is independent and does not require any assistance from in showering, dressing and toileting. R1 also self administers her own medications. R1 is independent and does not require any assistance from staff for any of her care. Based on the information gathered during the investigation and review of all documents obtained, the following allegations: Staff does not respond to resident call button and Staff does not adequately assist the resident with showering are deemed Unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. An exit interview was conducted, appeal rights explained and provided. A copy of this report was provided during the visit to Melanie Washington, Executive Director.