Complaint·February 14, 2024

Interviews conducted with three out of the three staff confirmed that the residents immediately began their treatment, all residents' units including the bathrooms are cleaned/disinfected daily including their clothing items and linens, residents are receiving showers daily, and the common areas are vacuumed and disinfected daily as required per policy. It is alleged that the facility did not notify the residents and responsible parties of the scabies outbreak. LPA reviewed all residents' progress notes which indicated that the families were verbally informed of the scabies outbreak and facility requested consent to administer the scabies medication. Therefore, based on the observations made, interviews which were conducted, and the records that were reviewed, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the following allegations: Facility is not following universal precautions/infection control with residents, staff, and visitors and Facility did not notify residents and responsible parties of scabies outbreak are deemed UNSUBSTANTIATED. An exit interview was conducted with General Manager Jill Johnson, and a copy of this report was provided at the end of the visit.