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Inspection visit

Routine inspection

CRYSTAL CARE HOMELicense 3060053082 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

On September 29, 2025, at 2:00pm, Licensing Program Analyst (LPA) Eboni Bentley conducted an unannounced required 1-Year annual visit using the CARE Inspection Tool. Upon arrival at the facility, LPA Bentley was greeted and granted entry by Administrator (AD) Cristina Lauguico, after announcing the purpose of the visit. The facility is licensed to operate for six (6) non-ambulatory elderly residents. The building is a single story structure located in a residential neighborhood. It consists of the following: four (4) resident bedrooms, three (3) staff bedrooms, two (3) bathrooms, living area, dining area, kitchen, an outdoor covered seating areas, and an attached two car garage. LPA Bentley toured inside and outside of the physical plant with AD Lauguico. There were no bodies of water or obstructions on the premises. All rooms were inspected. Beds and bedding supplies were in good condition, adequate lighting was provided, storage for each resident’s personal belongings was observed. Bed linens, comforters, and bath towels were adequately stocked and available at the time of visit. Bathrooms were found to be clean and operational. The water temperatures in bathrooms measured at 108.6 degrees F to 109.2 degrees F. A comfortable temperature of 74 degrees F was maintained in the facility. LPA Bentley observed the facility to be appropriately furnished at the time of visit, however, there was clutter in the kitchen and garage. The kitchen was inspected and there is a two-day supply of perishable and seven-day supply of non-perishable food available. An emergency safety drill was last conducted on September 19, 2025, and are conducted quarterly. First aid kit is maintained and contains all the necessary elements. CONTINUE TO LIC809-C..... During the visit, all mandated inspection control posters were posted. The smoke detectors and carbon monoxide detectors were operable. A working telephone (714-274-9594) remains available, and the facility has a device that can be used for video teleconference purposes. Emergency food, emergency water, and emergency supplies were stored in the garage. The facility has two (2) fire extinguishers that were charged, mounted, and serviced on July 9, 2025. Liability Insurance is effective September 25, 2025, and expires on September 25, 2026. LPA Bentley conducted an audit of five (5) resident files (R1-R5), three (3) staff files (S1-S3), and medication and medication administration review were all in order and complete. LPA Bentley conducted five (5) resident interviews and one (1) staff interviews. Based on observations, deficiencies were cited during the visit, per Title 22, Division 6 of the California Code of regulations. An exit interview was conducted, and a copy of this report, LIC809-D, and Appeal Rights was provided to Administrator Cristina Lauguico.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Based on observation, the licensee did not ensure the facility was clean and sanitary, which poses a potential risk to residents in care. LPA observed clutter in the kitchen on two counters, in cabinets and in garage. LPA also observer four dogs in the facility and pet dander in the air, throughout the facility.

  • 87309(a)Type A

    (a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.This requirement is not met as evidenced by: Based on observation, the licensee did not ensure medication was inaccessible in R1 & R2 bedroom and staff's medications in an un-locked kitchen drawer, which poses an immediate safety risk to persons in care. LPA also observed sharps in R1's desk drawer.

FAQ · About this visit

Common questions about this visit

What happened during the September 29, 2025 inspection of CRYSTAL CARE HOME?

This was a inspection inspection of CRYSTAL CARE HOME on September 29, 2025. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to CRYSTAL CARE HOME on September 29, 2025?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of main..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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