complaint·August 15, 2024

Skill Nursing Facility (SNF), Anaheim Point Healthcare and Wellness Center. During the course of the interviews Operations Manager (OM) stated that the Licensee did not refused to accept R1 back into the facility. During the course of the interviews with residents, R2 reported that if she needed to go to the Hospital that the Licensee would accept her back into the facility right away and stated that she has not heard about residents not being accepted back into the facility. Based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegation occurred as reported due to insufficient evidence. Therefore, the allegation has been deemed to be UNSUBSTANTIATED. LPA Ramirez conducted an exit interview with facility representative, and a copy of this report was provided to the facility.