complaint·January 15, 2026

This document was signed by facility staff and R1. LPA observed a physicians report for R1 dated February 20, 2023, stating that R1 can manage their own cash resources. Upon interviews it was revealed by R1 that the facility never handled their money. It was revealed by R1 that they had a payee and the payee handled their cash resources. R1 revealed to LPA that the facility never owed them money, but the payee did. Upon interviews with two of two staff it was revealed that the facility does not manage resident cash resources, including R1. Two of two staff informed LPA that R1 had a payee that handled their cash resources. One of two staff informed LPA that the payee would pay the rent and then give R1 their left over allowance. Based on the evidence gathered and interviews conducted, the Department finds that the allegation is unfounded. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. An exit interview was conducted and a copy of this report was left at the facility.