Complaint·June 16, 2025

CONTINUED FROM FORM LIC9099 Regarding the allegation that Staff is providing an unknown medication causing residents to choke , the following has been concluded: Based on a review of resident records for a random selection of five residents along with a review of medication on hand in the medication central storage, it was verified that all medication administered to residents under medication management by staff had been adequately prescribed and were adequately labelled. No evidence of additional medication not under physician orders was found during the investigation. Regarding the allegation that Staff harasses resident , the following has been concluded: A resident interview conducted with the alleged victim of staff harassment conducted in a confidential manner did not evidence any actual instance of harassment. Resident interviewed made statements to the contrary and told LPA that staff was treating them well. Witness interviews were attempted and did not bring forward any evidence of harassment either. Regarding the allegation that Staff did not inform responsible party of incident , the following has been concluded: Charting notes reviewed for five random residents failed to provide evidence of incidents that had failed to be reported to the appropriate responsible parties. Fall incidents for resident R1 were adequately documented as well as reported to the Department and the resident's responsible party as required. All other instances observed in the charting notes were also reported adequately as confirmed by fax receipts present on file. Based on the evidence gathered during the present investigation, all three allegations are found to be Unsubstantiated, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove or refute the alleged violations occurred. An exit interview was conducted with the facility and a copy of the report was provided to a facility representative.