Public Record
Springwell Haven, Llc
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (949) 524-3484
- Address
- 2424 Francisco Drive
- Licensed since
Orange County context
1,105*CCLD
Total facilities
3.4*CCLD
Avg citations
7.3*CCLD
Avg visits
2.1*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
19 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 87465(H)(2)Type B
- 87608(a)(5)(A)Type B
- 87307(a)(2)(B)Type A
Living accommodations and grounds shall be related to the facility's function. The facility shall be large enough to provide... living accommodations.. for the residents, staff.. who may reside in the facility...No room commonly used for other purposes shall be used as a sleeping room...This req is not met as evidenced by: Based on observation and interviews conducted, Licensee failed to ensure there is no sleeping/ residing in garage by resident or staff. This poses an immediate health and safety risk to residents in care.*Resident refers to anyone residing at the facility.
- 87305(a)Type A
Prior to construction or alterations, all facilities shall obtain a building permit. This req is not met as evidenced by: Based on observation, Licensee failed to obtain a building permit for changes made to the garage floor plan which poses an immediate health and safety risk to residents in care.
- 1569.695(f)(2)Type B
A facility shall have both of the following in place: A set of keys available to facility staff on each shift for use during an evacuation that provides access to all of the following... Based on interviews conducted, Licensee failed to ensure staff have keys to all locked areas which poses a potential health and safety risk to residents in care.
- 87211(a)(1)(D)Type B
2025
- 1569.695(c)Type B
Based on record review, the licensee did not comply with the section cited above. Facility does not have documentation of required quarterly emergency drills which poses a potential health, safety or personal rights risk to persons in care.
2024
- 87608(a)(5)(A)Type B
Based on observation, the licensee did not comply with the section cited above. R3 has two bed rails on bed, at the head and foot of bed, which poses a potential health and safety risk to persons in care.
- 87465(H)(2)Type A
Based on observation, the licensee did not comply with the section cited above. LPA observed multiple medications unsecured which poses an immediate health and safety risk to persons in care.
- 1569.695(c)Type A
Based on interview, the licensee did not comply with the section cited above. Facility has not conducted emergency drill which poses an immediate health and safety risk to persons in care.
- 87628(a)Type A
Based on record review, the licensee did not comply with the section cited above. Facility staff are performing blood glucose checks which poses an immediate health and safety risk to persons in care.
2022
- 87303(a)Type A
Based on observation, the licensee did not comply with the section cited above. Two out of five smoke detectors tested are inoperable due to battery issues and hallway smoke detectors have been removed. The pond water is dark and murky. This poses an immediate health and safety risk to persons in care.
- 87608(a)(5)(A)Type A
Based on observation, the licensee did not comply with the section cited above in one out of five residents. R1 has two bed rails on the bed, one at the feet and one at the head. This poses an immediate health and safety risk to persons in care.
- 87705(f)(2)Type A
Based on observation, the licensee did not comply with the section cited above. LPA observed multiple instances of unsecured cleaning supplies and toxins as noted in LIC 809 (photos).This poses an immediate health and safety risk to persons in care. CIVIL PENALTY ASSESSED.
- 1569.695(a)(2)Type B
Based on observation and interview, the licensee did not comply with the section cited above. Facility does not have emergency water or food. This was advised to facility during the prior annual in 2021.This poses a potential health and safety risk to persons in care.
- 87211(a)(1)(D)Type B
Based on interview, the licensee did not comply with the section cited above. R2 was diagnosed with Covid-19 around September 14, 2022 and the case was not reported to the department. This poses a potential health and safety risk to persons in care.
2021
- 87303(a)Type B
The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirment is not being met as evidenced by: Based on observation, LPAs observed noted area on advisory note dated 10/26/2021 has not been addressed. The side yard has loose tiles over a sinking part of deck presenting a fall hazard. This poses a potential health and safety risk to residents in care.
- 87705(f)(2)Type A
Based on observation, the licensee did not comply with the section cited above. LPA observed unsecured medications and vitamins in the unlocked caregiver room as well as unsecured cleaning supplies in the unlocked garage. This poses an immediate health and safety risk to persons in care.
- 87468.1(a)(2)Type B
Based on observation, the licensee did not comply with the section cited above. Facility does not have covid precaution/policy posted at facility entrance. LPA gave Licensee an advisory on 08/13/2021 to post signage. During today's visit there is no signage posted. This poses a potential health and personal rights risk to persons in care.
Inspection record
12 visits on record since 2021. Most recent on 2026-04-27.
4 routine inspections, 2 complaint visits. 2 complaints on record, 2 of 2 substantiated.
- ComplaintNo citationsRead inspector’s narrative
- Complaint2 Type ARead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- Inspection1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection3 Type A · 1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection3 Type A · 2 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- Inspection1 Type A · 1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
19 citations across the record on file
Nearby
Other licensed assisted living facilities in Newport Beach
FAQ
Common questions about this facility
Is Springwell Haven, Llc licensed in California?
Yes, Springwell Haven, Llc is currently licensed in California. It has been licensed since 2017.
How many citations does Springwell Haven, Llc have?
Springwell Haven, Llc has 19 citations on record: 9 Type A (more serious) and 7 Type B citations. It has received 12 visits (4 inspections, 2 complaint visits, 6 other visits).
When was Springwell Haven, Llc last inspected?
Springwell Haven, Llc was last inspected on April 27, 2026 (3 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Springwell Haven, Llc?
Springwell Haven, Llc is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Newport Beach, Orange County, California.
How does Springwell Haven, Llc compare to other assisted living facilities in Orange County?
Springwell Haven, Llc has 19 citations. The county average is 3.4 citations per facility. There are 1,105 assisted living facilities in Orange County.
Does Springwell Haven, Llc have any serious violations?
Springwell Haven, Llc has 9 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Springwell Haven, Llc had any complaint inspections?
Springwell Haven, Llc has received 2 complaint-triggered inspections. 2 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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