complaint·July 28, 2023

that they think the caregivers are too busy helping the residents, cleaning and at times sit with us to watch tv then to be able to take naps during their working hours. Based on the information mentioned above, the Department is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated. An exit interview was conducted with Administrator and a copy of this LIC9099 report was left at facility. of any resident, any serious injury, the use of an automated external defibrillator, any incident that threatens the welfare, safety or health of any resident, unexplained absence of any resident, occurrences, such as epidemic outbreaks, poisonings, catastrophes or major accidents which threaten the welfare, safety or health of residents, personnel or visitors, fires of explosions which occur in or the premises, and any suspected physical abuse that results in serious bodily injury of a resident. Therefore, the case open with Department of Labor was not required to be reported to the Department. Based on observations and review of documents, we have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted with Administrator and a copy of this LIC9099 report was left at facility.