complaint·November 2, 2023

CONTINUED... assigned to administer medications to the residents in care. During facility inspection visits conducted on 6/27/2022, 10/12/2023 and 10/13/2023, LPA Quiroz observed (C1) to be holding the key to the medication closet area and observed (C1) to administer medications to residents in care. LPA Quiroz reviewed medication training records which revealed (C1) has received medication training. Regarding the allegation, "Resident is not being assisted in a timely manner," the investigation revealed the following: Twelve of thirteen interviewees consisting of staff, residents and other witnesses indicated staff respond to call light buttons in a timely manner. L/AD Almiranez indicated that the needs in this facility were demanding; therefore L/AD Almiranez hired a designated caregiver and two rehabilitation workers for Resident 1 (R1) and Resident (R2) to allow facility staff sufficient amount of staff to meet all the residents in care needs. Regarding the allegation, "Facility failed to provide a safe environment," the investigation revealed the following: Twelve of thirteen interviewees consisting of staff, residents and other witnesses indicated feeling safe and not fearing for their safety. L/AD Almiranez indicated "I have assigned staff who work well with specific residents. Certain residents have preferences in staff and the assignments are working well for everyone." Based on the evidence gathered through interviews conducted, facility observations and a review of pertinent documentation, the allegations:"Resident's medication is not being administered as prescribed," "Resident is not being assisted in a timely manner," and "Facility failed to provide a safe environment" are deemed Unfounded, meaning that the allegations were false, could not have happened and/or are without a reasonable basis; Therefore complaint allegations are dismissed. An exit interview was conducted with Licensee/Administrator Uldarico Almiranez via telephone and with Caregiver Rome Peleno at the facility. A copy of this report along with LIC 811- Confidential Names list were provided to Facility at exit. ***This is an amended report***