complaint·May 17, 2023

CONTINUED...Interviews conducted with Staff revealed Resident 1 (R1) denies facility housekeeper access to their bedroom for routine cleaning and sanitation. Five of six residents interviewed denied observing bugs, insects or any other pest activity present throughout the facility or in their bedroom area. During facility inspection tour visit conducted on 10/6/2022 by LPA Quiroz and LPA Ramirez, LPAs toured 5 of 6 resident's bedroom areas. During facility inspection of 5 of 6 bedroom area, LPAs Quiroz and Ramirez did not observe any insect, bugs, or rodents throughout the facility. Therefore based on the preponderance of evidence through interviews and observations conducted by LPA Quiroz and LPA Ramirez, the allegation that the " Facility has not eradicated insect infestation," is UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. This agency has investigated this complaint. No deficiencies cited during today's visit. An exit interview was conducted with Charles Eusey, Administrator and Laura Sanchez, Health and Wellness Director and a copy was provided. ***THIS IS AN AMENDED REPORT***